FAQs

Webster & Sons Plumbing Inc

  • What is a plumbing emergency?

    A plumbing emergency typically involves uncontrolled water flow, such as a burst pipe, significant sewer backup, or water heater failure. These situations require immediate professional attention to prevent property damage and ensure safety. Contact the Webster & Sons Plumbing team for prompt service.
  • Why is my toilet running/making noise?

    Toilets may run or make noise due to several issues. These often include problems with the flapper valve, malfunctioning fill valves, or inadequate venting in the plumbing system.
  • How can I prevent frozen pipes?

    To prevent frozen pipes, insulate plumbing in unheated areas like basements and crawlspaces. Additionally, seal any gaps in exterior walls and leave cabinet doors open during extremely cold weather to allow warm air circulation.
  • What should I not put down the drain?

    To avoid severe clogs, refrain from disposing of grease, cooking oil, coffee grounds, fibrous vegetables, and so-called 'flushable' wipes in your drains. These items can accumulate and cause significant plumbing issues.
  • How often should I have my plumbing inspected?

    An annual professional plumbing inspection is advisable, especially for older homes. Regular inspections help identify potential leaks and rust early, preventing more serious problems in the future.
  • What are signs of a hidden leak?

    Indications of a hidden leak may include unexplained increases in water bills, water stains on ceilings or walls, mold growth in unusual places, or persistent musty odors in your home.
  • Should I tip my plumber?

    Tipping is not mandatory for plumbing services. However, if you receive exceptional service, a gratuity of 10-15% of the total cost, or $20-30 for smaller jobs, is generally appreciated by plumbers.
  • What to ask before hiring?

    Before hiring a plumber, it's important to verify their licensing, bonding, and insurance status. Additionally, inquire about their pricing structure, such as whether they charge a flat rate or an hourly fee for their services.
  • How long do water heaters last?

    The lifespan of water heaters varies by type. Conventional tank-style water heaters typically last between 8 to 12 years, while tankless units can often operate effectively for 20 years or more with proper maintenance.